Privacy Policy

What We Collect and When

When you submit a contact form on the site, we collect the information you provide, such as your name, email address, and message. This happens only when you voluntarily send it. Every visit to the site is also recorded automatically by the web server. This includes your IP address, browser type and version, the pages you view, and the time of your visit. No additional personal data is gathered without your action.

Why Each Type of Data Is Held

Contact form submissions are held so we can reply to your enquiry, respond to support requests, or address any feedback you send. Without this data, we cannot communicate with you directly. Server log data — IP address, browser, and pages viewed — is used to maintain the site's security, diagnose technical issues, and understand general usage patterns. This helps us improve the platform's performance and reliability.

How Long Records Are Kept

Contact form messages are stored only as long as needed to resolve your enquiry or comply with legal obligations. Once the purpose is fulfilled, the data is deleted promptly. Server logs are retained for a limited period — typically a few months — then securely deleted. We do not keep any personal data longer than necessary for the reasons it was collected.

Cookies and What Turning Them Off Costs

The site uses cookies for essential functions, such as keeping your session active and remembering your preferences. Some non-essential cookies help us analyse traffic through analytics tools. If you disable cookies in your browser, the site will still load, but certain features may not work correctly. For example, you may be logged out more often or see less relevant content. You can manage cookie settings in your browser at any time.

How to Request a Copy or Deletion of Your Data

If you want a copy of the personal data we hold about you, or if you wish to have it deleted, please use the contact form on the site. We will respond to your request within the timeframes required by law. We may need to verify your identity before processing your request. Once verified, we will provide the data or delete it, subject to any legal obligations that require us to retain certain records. There is no charge for this service.